“The Disney Apprentice, Lessons Learned from Inside Disney”
This book was written to capture the culture, foundational processes, and values that were instrumental to Disney’s future growth and long term success. It uses stories, examples and the actual experiences I participated in or observed during my 22 years at Disney.
It also incorporates selected Walt quotes and some fun facts. From selecting people for personality and behavior rather than past experience, to redesigning the Disney orientation with the help on the original founder of the Disney University and expanding the purpose of the University you will find it personally interesting and a “fun” read.
You will learn many of the secrets how Disney selected, on boarded and developed it’s talent. Several leadership lessons are also woven into the book, which discusses the Disney employee Orientation and approach to “Guest Service”.
A quick read with valuable insights on what made one of America’s favorite companies so great: a never ending focus on People. Reading about these principles applied to different companies in industries from technology to hospitality is fascinating and enlightening. A great read.
I have had the opportunity to work with Chuck as his client on and off for the past 12 years. The Disney Apprentice provides great insights and examples of how to build your business by investing in your people. The Lessons Learned are practical and can be applied to any industry. I highly recommend this book.
Great leadership book with many lessons to be learned! Enjoyed it so much that I bought 10 more copies to share with my Leadership Team.