Our clients have ranged from large well known New York Stock Exchange companies to mid-sized companies in healthcare, technologies, transportation, manufacturing, construction, oil and gas, insurance, utilities, communications, marketing, airlines, none profits and both local and national governmental agencies. We have provided consulting services bases on what we designed and learned during a 22-year career at Disney, such as customer (guest) service and employee orientation design.
My experience as a Sr. VP. Of Human Resources and Administration for a conglomerate that included Manor Care and Choice Hotels allowed me to work directly for the CEO and Chairman, as well as the Board of Directors. We successfully raised the talent bar and reduced turnover to levels never experienced in Long Term Care and Assisted Living. The CEO recruited me from Disney to create a great people company and we exceeded his expectations, while building a new associate and customer focused culture.
We did this with help from the Center for Creative Leadership, Talent Plus and Lominger (later acquired by KornFerry). We reorganized to push resources closer to the customer and focused on improving our selection of talent at all levels. Most importantly we created an annual Talent Review Process that incorporated Succession Planning. We were invited by the Lominger founders to join there independent consulting network in 1998. We help our clients improve their Talent by certifying them on the integrated tool set now offered by KornFerry. We apply their validated assessments along with those of Talent Plus to “raise the talent bar” and support the culture. We enjoy what we do! Please call if you have any questions or simply want to explore what we can do.